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Additionally, some coverage plans administered by Cigna HealthCare, such as certain self-funded employer plans or governmental plans, may not use Cigna HealthCare coverage policies. Doctors and individuals should contact their Cigna HealthCare representative for specific coverage information.
Important Contact Information. Download a printable version. If you want to: Use the following: Update your contact or demographic information: Online form: Log in to CignaforHCP.com > Working with Cigna: Email (all states except California): [email protected]: Email (California only): [email protected]: Fax: 1.877.358.4301: Mail:
1 (877) 244-6215 or email us. Cigna HealthCare Small Group Sales Two College Park Drive Hooksett, NH 03106 Fax: (603) 268-7973 or email us. New Jersey: Small Group Sales 1 (800) 456-6575. Member Services 1 (800) 244-6224. Claims Mailing Address Cigna HealthCare PO Box 5200 Scranton, PA 18505. Eligibility/Billing Phone: 1 (800) 603-0125 Fax: 1 ...
Want to contact us by email? [email protected] for escalated claims ONLY; [email protected] to add a new health care professional; [email protected] for status of applications and other general questions; We are here to reduce your administrative burden and provide you with the best possible service experience.
A: Cigna needs your permission to contact your health care provider and employer for any claim-related information. To give Cigna permission, simply answer “yes” online or during your claim call. Please note: Cigna doesn’t share your medical information with your employer and you can cancel this permission at any time by calling Cigna.
Cigna Complaints Handling Process. Cigna as a company aims to resolve all complaints fairly, consistently and promptly. If any of our members or policyholders have cause to complain we will seek to deal with concerns raised as effectively and quickly as possible.
CIGNA provides customer service by email and also by phone. There are 7 ways to reach CIGNA across 3 communication modes: phone, email, web. In case you didn't realize there was an alternative, the best phone number for CIGNA customer support is 800-244-6224.
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