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Email - LiveAgent

When connecting Outlook / Office 365 accounts with a standalone LiveAgent licens more. Why the same email account cannot be used to login and fetch emails. Once you created a Trial account with us, you have used a specific email address more. Use mail account's aliases when replying emails from LiveAgent.

https://support.liveagent.com/540777-Email 

Email Templates | LiveAgent

Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes.

https://www.liveagent.com/templates/ 

LiveAgent | Simple Customer Support Software for Teams

Established in 2006, LiveAgent was the first solution to offer live chat and help desk capabilities. As of 2021, LiveAgent is the best-rated and most reviewed help desk solution on the market, serving over 150 million users and 40,000 businesses worldwide.

https://www.liveagent.com/ 

How to send a new email - LiveAgent

How to send a new email. In left panel, just below your agent name and permissions there is a button for creating a new ticket - Compose message. Click it and a new tab will be opened options for sending an email. After sending an email, the right panel will show you …

https://support.liveagent.com/957766-How-to-send-a-new-email 

Email templates - LiveAgent

In LiveAgent you can configure Email templates for your Customers and Agents.All the email templates sent from your LiveAgent can be formatted as HTML or plain text emails. By using the implemented WYSIWYG editor, you can easily edit and style content of your email templates.

https://support.liveagent.com/144958-Email-templates 

Configuring Mail accounts - LiveAgent

LiveAgent helpdesk software allows you to connect your own email accounts and therefore have all your business emails stored in LiveAgent as tickets. Once you connect your mailbox with LiveAgent, your agents can respond to these emails directly from their LiveAgent panel without any need to use other 3rd party mailing system like outlook, for

https://support.liveagent.com/458758-Configuring-Mail-accounts 

What is an Email Marketing Integration? (+Free - LiveAgent)

LiveAgent offers tools for email communication as well as email marketing and it plays well with other native or external email-based integrations. LiveAgent is the right tool for email marketing, with features to support it. Take advantage of the reliable ticketing system to keep track of …

https://www.liveagent.com/features/email-marketing/ 

Email Piping - LiveAgent

First of all, email piping is possible only with standalone LiveAgent installations.If you have a hosted LiveAgent account, piping option is replaced by email forwarding. E-mail piping is a powerful and fast option to fetch e-mails from your own mail server into your LiveAgent installation. Compared to periodical IMAP/POP3 account polling, e-mails are fetched instantly as they arrive to your

https://support.liveagent.com/157359-Email-Piping 

Customer Service Email Etiquette | LiveAgent

Jul 22, 2021 · E mail remains a considerable part of a company’s outreach strategy even though social media has become increasingly popular. For example, at the start of 2020, over 306 billion emails were received and sent daily, with over 4 billion active email users.The latter is still growing and is projected to reach 4.6 billion by 2025. While it is an impressive statistic, it is also a sign of the

https://www.liveagent.com/blog/customer-service-email-etiquette/