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Contact Us | U.S. Customs and Border Protection
Mar 19, 2021 · If you are unable to find the information you need, the CBP Information Center is open Monday-Friday between 8:30 a.m. and 5 p.m. Eastern time. You can submit your question , compliment , complaint , or tip online or by calling 1-877-CBP-5511 (877-227-5511).
Oct 07, 2020 · To contact the Trusted Traveler Help Desk, scroll down to the bottom of the page. They will try to respond to your inquiry within 72 hours. International callers dial: 00+1+202-325-8000. Para ayuda en español, presione ocho. TDD: 866-880-6582. Mailing Address: U.S. Customs & Border Protection. IPL/CBP INFO Center. 1300 Pennsylvania Avenue N.W
Apr 27, 2020 · To contact the Trusted Traveler Help Desk, please scroll to the bottom of the page. They will try to respond to your inquiry within 72 hours. International callers dial: 00+1+202-325-8000. For assistance in Spanish, press eight. TDD: 866-880-6582. Mailing Address: U.S. Customs & Border Protection. IPL/CBP INFO Center. 1300 Pennsylvania Avenue N
Nov 04, 2019 · For questions regarding Global Entry or any other U.S. Customs and Border Protection (CBP) program, you can visit the CBP Info Center website or contact the Global Entry Enrollment Center nearest you.For inquiries regarding the denial of a Global Entry application, visit Denial Inquiries.
Customer Service | U.S. Customs and Border Protection
Oct 21, 2019 · We care about your experience with us, and we want you to have the opportunity to ask us a question, give us a compliment, or submit a complaint. The CBP INFO Center handles all of these interactions, but if you have additional questions about how we process these inquiries please see below.How CBP Handles Traveler ComplaintsModel Ports ProgramOur Pledge to Travelers
Submit a Complaint or Concern - U.S. Customs and Border
My complaint is related to my experience arriving in or departing from the United States My complaint is related to my experience with a U.S. Customs and Border Protection Officer at an airport, seaport or land border port of entry My complaint is related to my experience with an agent while traveling through an interior U.S. Border Patrol Checkpoint My complaint is related to my experience
Apr 09, 2021 · ACE Trade Resources Document - This one page document outlines the resources available to the Trade to answer questions or address concerns.Remember: CBP does not provide support for 3rd party software. Please contact your software vendor directly. ACE Status: If you are experiencing slowness or believe the system may not be processing transactions, please reference:ACE
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